Title: The truth is you are not the only person concerned about using virtual technologies to support personal health care during the covid-19 pandemic

Abstract:

The COVID-19 pandemic accelerated the adoption of virtual technologies across all sectors, with healthcare emerging as one of the most impacted. While the shift to telehealth and digital platforms offered essential continuity of care, it also raised concerns regarding accessibility, privacy, and the quality of patient–provider interactions. This presentation explores the collective apprehension and adaptation experienced by both healthcare providers and patients in embracing virtual care. Drawing upon interdisciplinary research and case studies, it examines the socio-technical barriers that affected user confidence and highlights the strategies implemented to foster trust and inclusivity in virtual healthcare environments. The discussion emphasizes the importance of user-centered design, digital literacy, and equitable access as key pillars for sustaining virtual health systems beyond the pandemic era. Ultimately, the study calls for collaborative innovation that bridges technology with human-centered care to ensure long-term resilience in health delivery systems.

Biography:

Dr. Joyce Pittman is a distinguished professor at Drexel University, USA, specializing in educational leadership and curriculum innovation. She has extensive experience in higher education, instructional design, and online learning development. Dr. Pittman’s research focuses on transformative education, diversity, and global learning practices. She has contributed to numerous academic publications and international education initiatives. Her work continues to inspire advancements in equitable and innovative teaching practices worldwide.